Privacy Policy

1. Introduction

Charm City Pest Control ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, and any other information you voluntarily provide through contact forms
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages
  • Service Information: Details about services you inquire about or receive from us

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Generate analytics about site usage and performance
  • Respond to your inquiries and fulfill your requests
  • Send you marketing and promotional communications (with your consent)
  • Improve and optimize our website and services
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third parties who perform services on our behalf
  • By Law or Protection: Where required by law or to protect our legal rights
  • Business Transfers: If we are involved in a merger, acquisition, or bankruptcy

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

443-635-8343 (English) or 443-691-3135 (Español)

7. Policy Updates

We may update this Privacy Policy from time to time. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.